uttam dutta

Motivated Highly reliable and focused Personal Banker with an exceptional client service. Adept at working independently or as part of a professional banking with 4 years of experience in banking and finance retail professional with strong sales, customer service and problem-solving abilities and to learn new information quickly to maximise contributions and respond to changing customer preferences. Extensive experience in banking and retail customer service provision.

Key Skills

Leadership
.Communication
Team work
COMPUTER SKILLS
Problem-solving skills.
Interpersonal skills

Professional Experience

Feb 2020
Nov 2020
SALES MANAGER PL
IDFCFIRST BANK Bangalore, IN
  •  Need to handle Salaried PL product for Bangalore location - DSA Business
  • Need to implement strategies towards enhancing market penetration, business volumes and growth
through DSA channels via the said Sales Managers.
  •  Assisting in Recruiting new DSA’s, guiding them in achieving their targets and driving them towards
company goals
  • Liaisons with internal functions like Policy, Risk, Credit, collections etc
  •  Driving cross sell products
  • To ensure internal & external customer satisfaction 
Aug 2018
Dec 2019
Deputy Manager
Kotak Mahindra Bank Bangalore Urban, IN
 RESPONSIBILITES
1) To Handle customer portfolio and provide the service requirements like account opening
(CASA, DEMAT, INVESTMENT, ASSET & OTHER BANKING PRODUCTS)
2) Driving customer coverage and Ensuring customer engagement & Retention.
3) Drive productivity through team assigned.
4) Cross sells existing bank products to customers.
5) Informs customers of new products or product enhancements to further expand the
banking relationship.
6) Plans and conducts special sales initiatives and events for prospective and existing
clients
7) Ensures fast and quality turn - around time for responses.
8)To Achieve Sales targets Assets & Liabilities on monthly basis.
9) Cross-sale of asset products
10) Customer acquisition through referrals for NTB. 
Oct 2017
Aug 2018
Relationship Executive
INNOV SOURCE SBI CARDS Belgaum, IN
 1.Tracking and reporting sales performance including pipeline, acquisition results and
market conditions along with MIS & analysis of sourcing
2. Ensuring all performance standards are met viz. business targets.
3.Engaging with channel partners to build relationship and delivering a positive customer
experience while acquiring new customers. 
May 2017
Nov 2017
Sales Officer
EQUITAS SMALL FINANCE BANK Belgaum, IN
 RESPONSIBILITES
1. Ensure quality new acquisition on CASA for Resident/Non Resident accounts.
2. Penetration of FD to existing and new customers.
3. Ensure quality customer service is delivered.
4. Meet productivity norms defined through support of channels and own efforts.
5. Generating leads for other products and passing the same to the branch for follow ups 

Education

May 2010
Jun 2013
B.COM in JSS COLLEGE DHARWAD
KARNATAKA UNIVERSITY

Hobbies & Interests

  • Camping
  • Music
  • Playing Guitar
  • Swimming
  • Mountaineering

Languages

English
(Fluent)
Hindi
(Native)
Kannada
(Basic)

Get in touch with uttam