Syed Mohammed Faisal

  Worked as Associate for Retail and Account change blend For  AMAZON from October, 2021 to July, 2022.   Roles and responsibilities: 1.    Excellent communication skills (written  and verbal)2.    Ability to communicate correctly and clearly with all costumer's   3.    Excellent  documentation skills 4.    Familiarity  with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer     5.    Demonstrates conflict resolution , negotiation, and de-escalation skills 6.    demonstrates ownership to resolve challenging customers issues, escalating when necessary 7. Effective problem solving skills including decision making, time management and immediate prioritization of tasks and assigned