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SURYA MULKOJU

Amazon's ROC (Relay operation centre) L3.Resourceful and customer-focused transportation specialist with building client relations, supporting operations, managing logistics and handling distribution. Results-oriented in high-stress situations with talents in driving multiple types of trucks. Resourceful and customer-focused transportation specialist with 7months  of experience building client relations, supporting operations, managing logistics and handling distribution. Results-oriented in high-stress situations with talents in driving multiple types of trucks.Assist in the resolution of stakeholder issues of daily freight movements flowing into and out of our North American fulfillment centers and amazon fulfillment network.

Key Skills

Problem-solving skills
Predictive Analytics
Interpersonal Skills

Professional Experience

May 2022
Present
Transportation Specialist
Amazon Hyderabad, IN
  • Transportation specialist with an affinity for helping people manage their problems, and naturally interested in co-workers' well-being. I offer my passion and commitment to be my primary contribution as an aspiring transformation specialist who specializes in handle the stressful situations.
  •  Scheduled transportation with carriers for regular planned deliveries to and from customers, warehouses, and plants.
    Took constraints, such as maximum loads, available time slots, equipment pools, etc.
    into consideration prior to making arrangements.
  • Worked independently to run, review, and update reports in SAP and I2 to manage orders and complaints.
    Provided great customer and delivery service.
  • Completed all delivery and pick up requests on time.
  • Worked with Customer Service and third party carriers at all levels to meet requests and escalations.
  • Along with that based on performance i trained in other cases that we have to resolve system generated WIMS 
  • And also i trained in CASES that we are giving resolutions to stakeholders through cases.
  • Scheduling the routes. And monitoring the weather conditions, reporting delays.
  • Maintaining communications with North American associates for quick resolutions.

Education

Jul 2020
Sep 2022
MBA( Master of Business Administration) in Mother Theresa Engineering College
JNTUH
Jun 2016
Aug 2019
B.Com ( Computer applications) in Gayatri degree college
Satavahana University

Achievements

2022
Best performance award
  • Best performance award in the peak -RNR

Hobbies & Interests

  • Chess
  • Creative Arts

Languages

English
(Native)
Telugu
(Native)
Hindi
(Basic)

Career Aspiration

I see myself as a valuable employee and a more knowledgeable person contributing to the growth of the company.

Get in touch with SURYA