SHOAIB AHMAD

Sold What does not exist yet. In customization process, before manucaturing I made customers imagined how the final product will look like, made clients visualised by explainging the specific detatils of product and got the orders.

Interacted with customers in a friendly and professional manner, both in person and over the phone or email. Actively listen to their needs, preferences, and budget constraints to provide appropriate furniture recommendations.

Developed a deep understanding of the company's product offerings, including various furniture styles, materials, finishes, and customization options. Stay updated on the latest trends and industry developments to effectively guide customers in making informed decisions.

Provided personalized consultation and guidance to customers, assisting them in selecting furniture pieces that best match their preferences, functional requirements, and aesthetic goals. Offer insights into design options, space planning, and coordination with existing furniture.

Prepared accurate and detailed quotes for customized furniture projects, considering the customer's specifications, materials, finishes, and any additional services required. Clearly explain the pricing structure, payment terms, and any applicable warranties or guarantees.

Cultivated strong customer relationships through exceptional service, responsiveness, and follow-up. Establish a network of repeat customers and referrals by ensuring their satisfaction and providing an outstanding buying experience.

Collaborated with the production team and other departments to manage the order process effectively. Coordinate with customers to finalize specifications, confirm delivery schedules, and address any modifications or concerns throughout the production and delivery stages.

Identified opportunities to up sell and cross-sell additional furniture pieces, accessories, or complementary products that enhance the overall customer experience and maximize sales potential.

Represented the company at trade shows, exhibitions, and promotional events to showcase the furniture offerings and generate leads. Actively engage with potential customers, communicate the company's unique selling points, and collect contact information for follow-up.

Stayed abreast of market trends, competitors, and customer preferences. Gather feedback from customers and provide insights to the management team on product improvements, potential expansion opportunities, and emerging customer needs.

Maintained accurate records of sales activities, including customer interactions, orders, and revenue generated. Provide regular reports and analysis to management, highlighting sales performance, customer feedback, and market trends.

Continuously enhanced product knowledge, sales techniques, and industry expertise through self-study, training programs, and networking opportunities. Stay motivated and proactive in expanding skills to deliver exceptional sales results. 

Finding out the contact details of key decision-makers who work for the businesses we want to sell to.

Contacting prospects using a variety of methods, including calls, emails or sales letters.

Arranging and attending meetings.

Reconnecting with past prospects to reintroduce them to the business products or services.

Liaising with internal departments, like marketing or production, to gather information to support your sales pitches.

Updating the business CRM software with buyers details and information of where they are in the sales process.

Nurturing leads, closing sales contracts, and up selling to current customers.

Handled the execution of customer agreements.

Worked well in a fast-paced environment.

Retained clients and extended contracts by addressing issues and concerns. 

 Made Purchase for all departments by following professional purchase procedure.

Arranged logistic requirements, such as courier trucks, Industrial Equipment and rental cars etc.

Coordination with Site Engineers & Municipal Corporation.

Improved relations with Machinery, Raw Material and Industrial tools suppliers.

Documentation to get clearances from Government departments.

Reviewed purchase orders and invoices for accuracy.

Conducted research to find the best prices for supplies.

Maintained updated records of invoices and contracts.

Analyzed trends to anticipate future needs.

Coordinated with vendors to ensure timely delivery.

Created and maintained reports on inventory levels and needs. 

Coordinated mailings, marketing materials, and website content.

Assisted in the creation of graphic materials for the use of the marketing department.

Organized and analyzed data and marketing results.

Served as a coordinator at events, ensuring place settings were correct and all vendors delivered on time.

Served as a thoughtful advisor, working with Sales and Marketing professionals.

Introduced scheduled targeted email marketing programs.

Managed a team of marketing professionals to ensure the success of marketing campaigns.

Worked alongside marketing specialists and graphic designers.

Analyzed past marketing initiatives and revamped the company's marketing efforts to keep readers and attract new ones. 

Generate sales and drive business growth. Identified potential customers, develop leads, and convert them into sales by prospecting, cold calling, networking, and conducting sales presentations to promote mechanical systems.

Building and maintaining strong relationships with customers. Provided excellent customer service, address customer inquiries, and resolve any issues or complaints promptly. Handled responsibility for sales accounting, negotiating contracts, and ensuring customer satisfaction.

Staying updated on industry trends, market conditions, and competitor activities. Conducted market research to identify new opportunities, assess customer needs, and developed strategies to stay competitive in the market.

Provided technical support to customers like troubleshooting mechanical issues, coordinating with technicians or engineers to address customer concerns, and ensuring the successful implementation of the systems.

Collaborated with various internal teams, such as engineering, operations, and customer support, to ensure seamless coordination and delivery of products and services. Provided feedback on customer requirements, coordinate installations or service visits, and relay customer feedback to the appropriate teams.

Maintained sales records, preparing sales reports, and analyzing sales data to track performance and identify areas for improvement. Which led to set sales targets, assessing market demand, and making strategic decisions.