Sagar Sharma

I’m a quick learner. Passionate about my work. Optimistic.

Key Skills

Data Analytics
Communications To Customers
Communication skills.

Professional Experience

Mar 2018
Present
Customer service executive
Amazon Noida, IN
Largest online e-commerce company. Customer service with the process of Phones, e-mail and chat.
It’s been more than two and half years to me working in Amazon. I joined as an associate for North America customer service in chat skill later I moved to Phones as I cracked an IJP.

Meanwhile, I’ve also handled various skills Like email, MessageUS also trained in customer service ethics and Leadership skills.
May 2017
Mar 2018
Customer service executive
Ienergizer Pvt ltd. Noida, IN
Ienergizer pvt ltd solutions is a full time BPO company who basically work as customer service Center with the process of more than 100 companies.
My journey with ienergizer was quite tough. I was hired as a fresher since I didn’t have any experience. I worked as customer service executive and travel consultant in Goibibo hotels and packages process.

Handled voice and Backend process simultaneously.

Education

May 2015
Apr 2018
B.com programme in Himalayan university
Himalayan university

Quote

Don’t let yesterday take up too much of today.

Will rogers

Hobbies & Interests

  • Computers
  • Hiking

Languages

English
(Fluent)
German
(Basic)

Career Aspiration

I would like to see myself in next 3 years as a responsible manager who work for a respected and growing company.

Get in touch with Sagar