Thorough knowledge of both the VB and .NET platforms of TRAKiT. Excellent time management and organizational skills. Excellent written and oral communication skills. Ability to conduct classroom-style training with up to 12 students at a client location. Strong ability to transport training laptops when traveling.

Key Skills

Excellent communication
Administrative skills
Working Capital Efficiency
Analytical Skills
Influencing & Motivation Techniques
Friendly Approach

Professional Experience

Nov 2017
Mar 2020
Software Trainer
Greystar Los Angeles, US
  • Took part in developing software training programs.
  • Designed systems training programs.
  • Assisted in software training programs.
  • Developed and revised accessible training programs.
  • Evaluated training program and reported on its efficiency.
May 2014
Jan 2017
Software Trainer
Intellitime Systems California, US
  • Assisted Project Manager in scheduling and planning training programs.
  • Provided technical support to end-users.
  • Ensured technical issues were resolved on time.
  • Stayed current of new releases of existing products.
  • Collaborated with clients to improve course prospectus.

Education

May 2008
Mar 2011
Bachelor's Degree in Computer Science in Taft College
Jul 2005
Jun 2006
Bachelor of science in
California Regional University

Certifications

2014
Apple Certified Trainer (ACT)
Apple Inc.
2017
Certified Cisco Systems Instructor
CISCO

Achievements

2018
Improved material curriculum for Train-the-Trainer
  • Delivered presentations on Microsoft Official Curriculum for Windows Operating Systems on client sites for small groups (4) to large groups (60).
  • Partnered with Microsoft and Corel to develop new training content for software products.
  • Conducted marketing and product demonstration seminars to expand the potential new client base.
2019
Facilitated 60+ six-hour Software Learning Module
  • Developed and delivered 50+ customized three-hour workshops to 260+ participants focusing on the organization's immediate productivity needs.
  • Designed process guidelines in preparing study manual for executive recruiting company enabling high-level information to be accessed.
  • Developed workshops Microsoft Office and Windows.

Quote

Those who dare to fail miserably can achieve greatly.

John F. Kennedy

Hobbies & Interests

  • American Football
  • Astronomy
  • Movies
  • River Rafting
  • Skydiving
  • Video Games

Languages

English
(Native)
Punjabi
(Fluent)
Sudanese Arabic
(Basic)

Career Aspiration

Dedicated professional looking to work with ABC Company as a Corporate Trainer incorporating administrative skills and utilizing communication and critical thinking experience.

Get in touch with Rakshana