May 2023
Present
Assistant manager
Axis bank ltd.
Rudarpur, IN
Highly motivated and results-driven professional with two years of experience in the retail industry with Reliance Retail and currently serving as a Teller at Axis Bank for the past two months. Possessing a strong track record of providing exceptional customer service and maintaining a keen eye for detail, I have consistently achieved sales targets and fostered strong client relationships. Skilled in handling cash transactions, processing financial transactions, and ensuring regulatory compliance. Demonstrated ability to work efficiently under pressure and collaborate effectively within a team environment. Seeking to leverage my expertise and commitment to excellence in a challenging role to contribute to the growth and success of a dynamic organization.
- Provide exceptional customer service to clients by addressing inquiries, processing transactions, and resolving any issues promptly and accurately.
- Efficiently handle cash deposits, withdrawals, and cheque encashment while ensuring strict adherence to banking policies and procedures.
- Process various financial transactions, including fund transfers, demand drafts, and currency exchange, maintaining accuracy and confidentiality at all times.
- Collaborate closely with team members to achieve branch sales targets and actively promote banking products and services to customers.
- Regularly update knowledge of banking products, services, and industry regulations to provide up-to-date information and support to customers.
Bro Team Member, Axis Bank (Month Year - Month Year)
- Worked as a part of the Bro Team, assisting customers with investment and wealth management services, such as mutual funds, insurance, and fixed deposits.
- Conducted financial needs analysis to identify suitable investment opportunities based on clients' risk tolerance, financial goals, and investment horizon.
- Collaborated with Relationship Managers and other team members to create personalized investment strategies for clients.
- Assisted in organizing and conducting financial education seminars for customers, contributing to enhancing financial literacy and awareness.
- Ensured compliance with regulatory requirements and internal policies while facilitating investment-related processes.
During my tenure at Axis Bank, I have gained valuable experience in both the Teller role and as a member of the Bro Team. My dedication to delivering exceptional service and maintaining a thorough understanding of banking products and investment options has allowed me to contribute effectively to the bank's success and build lasting relationships with customers.
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