With 17 months of experience as a Process Executive, I have honed my skills in KYC, Transaction Monitoring, AML, Call Evaluation, Feedback, Quality Check, and Audit processes. I possess a strong understanding of compliance requirements and excel in providing accurate and thorough evaluations to ensure regulatory adherence. My expertise lies in identifying and mitigating risks, delivering high-quality work product, and contributing to operational efficiency.

Key Skills

Call management
Audit Compliance
Quality Assurance
Transaction Monitoring
KYC
Fraud Detection & Reporting

Professional Experience

Sep 2023
Mar 2025
Process Executive
Cognizant Bengaluru, IN
1. Evaluated customer calls to identify & flag potential scams, ensuring adherence to Google's advertising policies.
2. Analysed and categorized call data to enhance fraud detection and improve decision making.
3. Cross trained & supported Financial Crime Threat Management team in completing KYC & Transaction Monitoring requests and got process knowledge of AML. 
4. Worked in conjunction with internal teams to offer insights and uphold operational efficiency. 
5. Maintained Quality and Compliance through comprehensive documentation and reporting.  

Education

Feb 2024
Nov 2025
MBA - IT Management in Jain University
Jain University
Jul 2019
Apr 2022
Bachelor of Business Administration (BBA) in AMC - Administrative Management College
Bangalore University
Mar 2016
May 2018
Pre-University College in Jain University
Bangalore University

Certifications

2024
Basic Excel
Cognizant

Achievements

2017
NCC Cadet
1. I was an NCC cadet & participated in 2 National Camps.
2. I led a group of Cadets in performing multiple tasks & learning exercises including team building, collaboration, emergency preparedness & obstacle tackling.
3. Received A & B certificate towards my exemplary participation & leading abilities. 

Hobbies & Interests

  • Cricket
  • Movies
  • Music
  • Marathon
  • Extra Curricular Club Head

Languages

English
(Fluent)
Kannada
(Fluent)
Hindi
(Fluent)
Bhojpuri
(Native)

Career Aspiration

As an aspiring Compliance & Finance Executive, I aim to excel in ensuring audit compliance, maintaining QA, monitoring TMS, conduct KYC, detect fraud, & produce accurate reports. My goal in the next 3 years is to become a SME in these areas and potentially move into a supervisory or managerial role.

Get in touch with Praveen