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Pallavi Suryawanshi

I'm currently working at Amazon as Virtual Technical Support. I'm skilled with good communication, leadership and problem solving skills.

Key Skills

Communication Skills
Communications To Executive Leadership
FLEXIBILITY
Active listening
Answering Customer Questions

Professional Experience

Jul 2020
Present
Virtual Technical support
Amazon Pune, IN
With general skills and insightful knowledge about the technical resolutions helped customer solve the technical issues with their devices. 
Executive with strengths in being detail-oriented, a problem solver, and meticulous when it comes to giving resolutions. 
Mar 2019
Nov 2019
Customer service executive
Amazon Pune, IN
Assessed customer service trends and evaluated complaints to determine areas in need of enhancement and worked to meet customer demands

Education

Jun 2014
Apr 2017
Bachelor's in Science in Balbhim College
Babasaheb Ambedkar Marathwada University
May 2012
Apr 2014
Higher Secondary in N.C.L Junior College
Pune University

Hobbies & Interests

  • Dancing
  • Painting

Languages

English
(Fluent)
Hindi
(Fluent)
Marathi
(Native)

Get in touch with Pallavi