Dynamic and motivated professional with an ability to generate and build relationships and providing customer success and satisfaction. Ability to create good informative presentations and good communication skills. Adaptable to any environment and can make critical decisions during challenges.

Key Skills

Office Adminitration
Administrative support
Basics of Python
Basics of Data Analytics

Professional Experience

Jan 2020
Present
Office Assistant
Touchbeam Enlightenment System Pvt. Ltd. Pune, IN
 
  •  Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members. 

  •  Kept physical files and digitized records organized for easy updating and retrieval by authorized team members. 

  •  Managed smooth processing of paperwork to support office productivity. 

  • Managed CRM databases converting complex data into easy-to-interpret data. 

Aug 2019
Nov 2019
Corporate Training Coordinator
Polyscript Technologies Pune, IN
  • Used Microsoft Word and other software tools to create documents and other communications. 

  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor. 

  • Built strong rapport with clients by understanding needs and clearly explaining products. 

  • Implemented marketing strategies and techniques, increasing revenue and customer satisfaction. 

  • Boosted brand awareness, implemented promotional campaigns and employed sales tactics for Services. 

Education

Jul 2014
Jul 2019
Bachelor of Engineering in K K Wagh Institute Of Engineering Edu. & Research
Savitribai Phule Pune University

Achievements

Sports & Extracurricular
  •  Participated in District Level Volley Tournament. 

  • Got 2nd prize in ‘taekwondo’ competition in School. 

  • Participated in District Level Volley Tournament. 

  • Got 2nd prize in school for "Excellent Performer" in Computer. 

Hobbies & Interests

  • Dancing
  • Trekking
  • Badminton, Cricket, Volleyball
  • Watching movies, web series

Languages

English
(Fluent)
Hindi
(Fluent)
Marathi
(Native)

Get in touch with Nikita