Nancy Rivers

 Human Resources Employee Relations III for MUSC-Health, which advises both employees and management regarding employee relations policies, procedures, and documentation; researches, identifies, and analyzes specific employee relations concerns and makes appropriate recommendations to client management. Assists in resolving difficulties and conflicts between supervisors and employees, including performance issues, employee concerns about job conditions, discrimination, and harassment complaints. Promotes proactive and positive employee relations practices across the organization to drive engagement and minimize risk.

 Lead and manage employee relations initiatives to ensure a positive workplace environment and adherence to company policies.  

Conduct thorough investigations into employee complaints and grievances, providing recommendations and resolutions to management, using the Just Culture Standards.

Collaborate with HR and legal teams to ensure compliance with labor regulations and MUSC standards. Effectively manage all leave processes, i.e., FMLA, LOA, ADA, Workers Compensation, PPL, STD, LTD.

  Develop and deliver training programs to enhance management's understanding of best practices in employee relations. Implement employee engagement strategies, conducting surveys and focus groups to gather feedback and drive improvements.

 Change Agent and champion for improvements, and able to measure outcomes. Responsive and timely in decision-making. 

Analyze trends in employee relations issues and provide data-driven insights to senior management for informed decision-making. 

Serve as Co-Chair for Workplace Violence Committee. Serve as a member of the MUSC Health Orangeburg Employee Engagement Team. 

 Human Resource Business Partner for MUSC-Health and MCP with expertise and career history in managing human resources operations. Experienced in partnering with management to provide solid business acumen in employee relations, advising on policy interpretations, and leave process execution etc. Provides strategic communication skills at all levels and across internal departments of organizations, including applicable senior management, managers, and care team members.

 Manage human resources for the research facility of non-human primates. Established human resources programs for recruitment, candidate interviewing, new employee orientation (beginning to end), training, and employee testing. Process payroll using ADP-Workforce for 190 associates, enter time into payroll system, and conduct workers' compensation audits & etc. Advise managers on candidate selection, conduct exit interviews, and make recommendations on employment changes. 

 Oversee human resources support and operations for a leading producer of elastomeric and sealing products such as oil seals, fluid power products, O-rings, special sealing products, gaskets, boots, integrated molded components, and thermoplastic seals for multiple industries. 

Drive the implementation of industry best practices and policies in collaboration with the Human Resource Manager. Align operations with company culture by enhancing employee engagement and promoting corporate values. Manage employee relations and engagement, administer employee benefits, facilitate employee communications throughout the entire company, and drive change management.

Resolve employee issues by acting as an impartial advocate and coaching employees on employee relations issues. Create and post job postings, source and screen job candidates, conduct candidate interviews, perform reference and background checks, and prepare employment offer letters. Process weekly and monthly payroll through the ADP Workforce system for South Carolina and Texas locations. 

 Directed human resources for the State of South Carolina public educational broadcast network. Enhanced employee relations, made recommendations on improvements to HR policies and procedures, prepared and submitted reports required by laws and regulations, and interfaced with legal counsel on legal issues. Held responsibility for creating job classifications and compensation programs and maintaining job descriptions. Ensured recruiting compliance with EEOC standards. Performed hiring and employment separation actions, administered employee benefit and retirement programs, performed leave management under FMLA and LWOP program, and ensured compliance with ADA, FLSA, and applicable employment and labor laws and regulations. Managed workers' compensation claims. Produced employee injury and OSHA reporting, monitored compliance with Affordable Care Act requirements, and prepared and submitted Accumulator and Reconciliation reports to the State of South Carolina Retirement System and State Health Plan. Conducted payroll reports and audits, and resolved payroll errors. 

 Led human resources operations of the state's Department of Mental Health. Performed job classification and compensation analysis, managed recruitment, was responsible for timekeeping, administered payroll, and managed employee benefits programs for health, dental, retirement, supplemental benefits, and life insurance benefit programs. Maintained the SCEIS system by entering activities and transactions into the system. Delivered new hire orientations and onboarding, oversaw employee training, and conducted investigations of FLSA, EEOC, ADA, Title VII, FMLA, and workers' compensation claims. 

 Managed human resources for the county government. Established human resources programs for recruitment, candidate interviewing, new employee orientation, training, and employee testing. Processed payroll, entered time into payroll system, filed payroll taxes, and conducted workers compensation audits. Advised managers on candidate selection, conducted exit interviews, and made recommendations on employment changes. Updated job descriptions and requirements. Administered employee benefit programs, informed employees of and developed educational programs on employee benefit programs, and managed benefit claims. Recommended benefits programs to management, obtained bids from benefit program vendors, and awarded vendor contracts. Oversaw compliance with employment and labor laws and regulations such as FLSA, ADA, FMLA, and Title VII; conducted investigations of employee claims; and served as a representative at governmental hearings. Updated and maintained personnel records. 

 Saved over $13,000 in workers compensation insurance premiums by reclassifying employees.

  Served as back-up for the Risk Manager of workers compensation matters for the county government and the Office on Aging.