Sep 2016
Present
Client Specialist Quality Analyst (QA)
Access Healthcare Services Pvt Ltd
Chennai, IN
Our Purpose is to “Be the most respected healthcare business process and IT services team in the world”. We help our clients not just reduce their costs but improve compliance and responsiveness to business needs
Access is a bring excellence to your back office Revenue Cycle Management enabling better and focus on creating great patient experiences.
Core function is denial management:
Core function is denial management:
- Analyzing invoices. Analyzing denials which obtained from Insurance.
- Checking eligibility in websites and various source available
- Taking action according to the client's instruction.
- Taking an Appropriate Action to resolve the Claim.
Roles and responsibilities:
- Currently I have in the quality team and my role is satisfy customer needs without defects.
- Quality is about meeting the needs and expectations of customers.
- Maintaining and update the knowledge of billing recoverment and will give feedback to the team.
- On daily basis we give huddle to the team to improve the quality scores.
- An alert to be raised whenever we have identifies error thar requires immediate attention.
- Develops and maintains effective relationships with others in order to encourage and support the team
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