MS

Mohammed Saud Shaikh

Extremely passionate individual.Insatiable Desire to learn and outgrow myself as a Professional Executive.Passionate to Adapt and overcome.

Key Skills

Complaint resolution
Troubleshooting and Maintenance
Problem Solving
Network Configuration
Superb Attention to Detail
Originality and Creativity
Windows Installation and Optimization
LAN and WAN control

Professional Experience

Aug 2022
Dec 2022
Customer Support Associate
Concentrix Mumbai Suburban, IN
  • Customer Service Associate bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
  • Answered inbound calls to facilitate customer service
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Answered product and service questions, suggesting other offerings to attract potential customers.

Education

Aug 2017
Dec 2021
B.Sc in M.VM Mandali College
Mumbai

Hobbies & Interests

  • Sketching
  • Designing

Get in touch with Mohammed Saud