MOHAMEDAARISH S Online Resume

Jan 2020

Present

Customer relationship officer

Bharti Airtel Erode, IN

Customer Relationship Officers handle the concerns of the people who buy their company’s products or services. rectify the customer issues.

corporate accounts on telecom products like Mobile and FL
To ensure end to end service delivery for corporate by agency CRES ; meeting their requirement as per defined TAT and SLA
To front end Corporates and ensure nil escalations
To ensure regular service camps / coordinator meets to ensure brand visibility at the corporate as well as customer engagement.

Aug 2015

Dec 2019

Sales Executive

Aada international Ranipet, IN

Ability to work within a team and work well under pressure. Ability to supervise, direct, inspire, train, educate and coach co-workers.

Serves customers by selling products and meeting customer needs.
Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors.
Adjusts content of sales presentations by studying the type of sales outlet or trade factor.
Focuses sales efforts by studying existing and potential volume of dealers.
Submits orders by referring to price lists and product literature.
Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.
Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, and merchandising techniques.
Recommends changes in products, service, and policy by evaluating results and competitive developments.

MOHAMEDAARISH S