Madhurima Pandey

 ● Develop strategies for organizing, staffing, planning and executing functionalities 

 ● Ensure full compliance to Hotel operating controls, SOP’s, policies, procedures and service standards

 ● Assisting in residential sales as and when required and development with strong sales prospects 

 ●Acquiring and developing new business accounts and preparing sales proposals for clients

 ● Develop an engagement activity plan, target plan and positioning strategy in conjunction with the sales plan for the product category in alignment to sales objective 

● Development and recommendation of product positioning and pricing strategies to attain sales goal 

● Planning and oversight of advertising and promotional activities including trade shows and conferences, print, online, electronic media and direct mail 

● Undertaking the customer site visits to explain the product/project information and ensure delightful customer experience

●Managed a team of 10 to 15 persons including outbound call center, multichannel help desk, in hotel sales, customer engagement, lead generation, retention and fulfillment 

●Monitored sales from different channels and ensured that all channels included telemarketing , hotel leads, direct sales, single opt-in mails, flyer, posters are utilized 

●Managed spends and costs to be aligned with the budgeted plan and revenue 

●Develop and execute strategic business plan to drive growth in revenue and profitability
●Research, test, and launch creative content marketing strategies and plans to identify new marketing, sales, business, and product opportunities to expand the business
●Successfully led a team of 10 people by meeting Individual and team targets
●Nationally represented Star International Pvt Ltd, for China International Exhibition at Shanghai,2017 

● Managed Post-Sales experience & Service Quality of Premium Members 

● Ensured timely achievement of all milestones in the Partner Search Process