Seeking employment for the position of support executive.Under my employment, the company can trust in my earned expertise not only in discovering tactical strategies but also entrust in providing the company with the guidance needed to enhance their digital presence further and meet their objectives. Investing years to specialize in the inner workings of the online world, my value and contribution as an employee rely on helping to voice the brand.

Key Skills

Communications
Teamwork
Analytical Skills

Professional Experience

Feb 2021
Aug 2021
Chat associate
Concentrix Gurgaon, IN
I used to work as a senior executive for chat support for process avalon which is Apple's customer support
 Myself with an affinity for helping people manage their problems, and naturally interested in co-workers' well-being. I offer my passion and commitment to be my primary contribution as an aspiring associate who specializes in resolving customer issues
Aug 2019
Feb 2021
CUSTOMER SERVICE EXECUTIVE
FIS global business solutions pvt ltd Gurgaon, IN
Well reputed and established worldwide organisation enlisted in fortune 500 comapnies list
Assessed customer service trends and evaluated complaints to determine areas in need of enhancement and align teams to better meet customer demands

Education

Mar 2016
Mar 2019
BA in School of open learning
Delhi University
Feb 2013
Apr 2014
Senior secondary in Jeevan jyoti institute of education
HBSE
Feb 2011
Apr 2012
Secondary in Jeevan jyoti institute of education
HBSE

Certifications

2017
Core jawa and and android
Aranya consulting

Hobbies & Interests

  • Volleyball
  • Travelling new places
  • Binge watcher

Languages

English
(Fluent)
Hindi
(Native)

Get in touch with Kapil