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Jeffrey Ploense

Attentive Loan Officer providing excellent customer service to clients seeking loans. Adept at thoroughly analyzing the financial status of clients and helping them to apply for and obtain the best loans for their lifestyle. Bringing forth a track record of increasing client satisfaction ratings, while working in accordance with all company policies. Ambitious and driven to reach new levels of success.

Key Skills

Analytical Thinker
Excellent Communication Skills
Financial Software
Customer service
Self-Motivation
Processing Underwriting

Professional Experience

Jan 2019
Present
Loan Officer
Huntington Bank Downers Grove, US
  •  Assessed loan requests and evaluated the needs of clients seeking loans. 
  •  Respected the confidentiality and privacy of a client's finances and handled loan   rejections with professionalism and helpfulness. 
  •  Carefully reviewed all loan agreements to ensure their compliance with policies. 
  •  Worked collaboratively with loan team to ensure the accurate assessment of loan   conditions. 
  •  Remained informed and up to date on finance knowledge by attending   conferences and reading related publications. 
  •  Worked to provide optimal customer service on a daily basis. 
Nov 2015
Jan 2019
Loan Officer
Busey Bank Naperville, US
  • Formed positive and trustworthy relationships with clients as we explored financial options that best suited their needs. 
  • Evaluated the loan and credit needs of clients, taking into consideration all aspects of their financial background in relation to policies and regulations. 
  • Worked collaboratively with loan team regarding the conditions of loans and rates. 

Education

Jul 1981
Apr 1983
Associates of Business in Parkland Community College
Jul 1976
May 1978
High School Diploma in Normal Community High School

Career Aspiration

In the next three years, I am eager to fulfil the vision of becoming a Market leader through creating the ultimate customer experience and developing cutting edge financial solutions.

Get in touch with Jeffrey