Faizan Saddique Online Resume

Oct 2022

Present

Senior Teller

Delma Exchange Dubai, AE

Processed payments by cash, cheque, or card to complete transactions.
Coordinated assistance for customer's special requests & service needs.
Prepared daily cash deposits to move funds to financial institution.
Verified register at beginning and end of work shifts help with error-free money handling.
Led steady and productive operations.
Applied effective upselling techniques to increase per-sale revenues.
Demonstrate excellent customer service

Oct 2021

Oct 2022

Remittance Cashier

First Gulf Exchange Dubai, AE

Processed payments by cash, cheque, or card to complete transactions.
Prepared daily cash deposits to move funds to financial institution.
Verified register at beginning and end of work shifts help with error-free money handling.

Jul 2019

Oct 2021

Customer care executive

Arkan Security Dubai, AE

Ensured positive customer experience well maintained by monitoring through introduction and customer care calls.
Addressed complex customer complaints transferred by the team, skillfully solved in an efficient & effective manner to maintain customer satisfaction.
Designed and developed extensive customer care protocols, implementing enhancements based on customer feedback and operation observations.
Proactively communicated promotions and sales during customer interactions to increase profits.

Apr 2018

Jul 2019

Reception Manager

European Security Service Doha, QA

Managed staff training and onboarding, training in tasks such as customer service techniques and reception best practices.
Provided friendly, attentive and professional environments by going the extra mile to meet visitor needs.
Coordinated staff schedules, arranging based on busy reception periods & contracted hours.
Managed company's diary by arranging bookings, assessing availability, taking bookings and sorting cancellations.
Provided excellent first impression by warmly welcoming guests upon entry.

Apr 2015

Apr 2018

Cashier

Shakeel Medical Store Havelian Abbottabad, PK

Greeted customers and answered questions regarding personal medications or over-the-counter pharmacy products.
Responded to telephone inquiries and provided information about order status, shop hours and pharmacy procedures.
Opened incoming supplies and stocked in correct locations.
Entered customer, payment & inventory information into system.
Maintained pharmacy counter and related areas in clean, neat and organized fashion.

Faizan Saddique