Service oriented telemarketer with passion for providing excellent customer service. Highly active at handling inbound and outbound sales calls using scripted communication. Persuasive communicator and dynamic motivator with a consultative engaging style with remarkable communication and prioritization skills. Friendly ,punctual and computer savvy with proficiency in Word, Excel ,PowerPoint and computer dialing software.

Key Skills

Deadline oriented
Telephone etiquette
Clear and concise
Conflict resolution skills
Decision making strength
Relationship building

Professional Experience

Apr 2015
May 2016
Office administrator
Grade Placement consultancy Kannur, IN
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Served as a helpful assistant to all office staff including the Accountant, Property Manager, Maintenance Manager, and Broker.
  • Completed skilled administrative work to support all office staff and operational requirements
  • Played key role in achieving and maintaining top client satisfaction and retention by maintaining accuracy and allignment.
  • Directed automation of office procedures such as correspondence management ,record keeping and online communication.
  • Kept physical files and digitized records organized for easy updating and retrieval by authorized staffs. 

Education

Jul 2012
Jul 2014
Draughtsman Civil in Womens I.T.I
NCERT
Mar 2010
Mar 2011
Bachelor Of Arts in S.N College
Kannur University

Quote

"If you want to be successful, you must respect one rule- Never lie to yourself."

PAULO COELHO

Hobbies & Interests

  • Reading
  • Drawing
  • Creative Arts

Languages

Malayalam
(Native)
English
(Fluent)
Hindi
(Fluent)
Tamil
(Basic)

Career Aspiration

I see myself become a true expert as an office staff and i would immerse myself in the position .Understand areas that can be improved on and make the department as efficient as possible.

Get in touch with ATHIRA