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ALI REZA KHAN

Assistant Food & Beverage Manager with 14 plus years of experience seeking to join a company where my skills in customer service, employee training and sales are used to exceed customer expectations , drive revenue and uphold the integrity of well - established company. 

Key Skills

Leadership
Team Management
Communication
Time Management

Professional Experience

Apr 2018
Present
Assistant Restaurant Manager
Carpe Diem Kolkata, IN
  • Opening and closing the restaurant.
  • Appointing, inducting, and mentoring new staff members.
  • Scheduling shifts and assigning tables to waitstaff.
  • Resolving customers' questions and grievances in a professional manner.
  • Conducting payroll activities in an accurate, timely manner.
  • Ensuring that the restaurant adheres to pertinent health and safety regulations.
  • Purchasing new ingredients, kitchen utensils, and equipment as stock is damaged or depleted.
  • Sourcing better deals on all resources and equipment that warrant replacing or replenishing.
  • Recording all income and expenses and ensuring that cash registers are balanced.

Oct 2015
Jan 2018
Supervisor
Al-Jaber Catering Company Abu Dhabi, AE
  • Trained all new staff on store security, monetary procedures and customer service expectations.
  • Maintain knowledge and ensure compliance with departmental policies and standard service procedures.
  • Supervise efficient upkeep of tools through proper usage of equipment and devices.
  • Analyze all guest requirements and prepare plans resolve customer care related issues and satisfy guests.

Mar 2014
Nov 2015
Captain
The Myx , Nightclub Kolkata, IN
  • To promote and ensure guest satisfaction, maintain a safe and sanitary work environment and ensure only the highest quality products are being served.
  •  Establishes rapport with guests to build guest loyalty and gather constructive feedback to ensure satisfaction of every individual guest.
Dec 2011
Dec 2014
Floor Supervisor
Lasiesta Cafe Kuwait City, KW
  • Monitor status of assignments and any follow-up in association with manage plus supervisor in waiting list.
  • Overhaul and monitor archives plus check price list of food and drinks inclusive and analyze on food and drinks.
  • Inspect food and beverage product preparation programs and maintain goodwill of company.

Dec 2008
Dec 2012
Trainee captain
Amber & Sagar Restraurant Kolkata, IN
  • Manage quality communication, customer support and product representation for each client.
  • Assist concierge with guest amenities and VIP events.
  • Look at orders on a screen make from drive-thru or front counter and make correct food item and amount according to...
  • Position involve data entry of confidential information and interdepartmental communication.

Education

Mar 2007
Apr 2008
Madhyamik (10+) in New Horizon English School

Certifications

2015
HACCP safety training certificate
AL- JABER COMPANY

Hobbies & Interests

  • Cricket
  • Reading
  • Listening Music
  • Football

Languages

English
(Native)
Arabic
(Native)
Hindi
(Native)
Bengali
(Native)

Get in touch with ALI REZA